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Woodlea Dental
Privacy Policy

Privacy Policy

Last updated: February 2026

1. Introduction

Woodlea Dental ("we", "our", or "us") is committed to protecting the privacy of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. Information We Collect

We may collect the following types of personal information:

  • Name, address, phone number, and email address
  • Date of birth and Medicare details (for children's dental benefit eligibility)
  • Dental and medical history
  • Health fund membership details
  • Payment and billing information
  • Information provided through our online forms (appointment requests, contact forms)

3. How We Collect Information

We collect personal information:

  • Directly from you when you visit our clinic, call us, or use our website
  • Through our online appointment booking and contact forms
  • From third parties such as referring dentists or specialists
  • Through cookies and analytics tools on our website (Google Analytics, Google Tag Manager)

4. How We Use Your Information

We use your personal information to:

  • Provide dental treatment and care
  • Schedule and manage appointments
  • Process health fund claims via HICAPS
  • Communicate with you about your dental care
  • Send appointment reminders
  • Comply with legal and regulatory requirements
  • Improve our services and website experience

5. Disclosure of Information

We may disclose your personal information to third parties including health funds, referring practitioners, pathology and radiology services, and government agencies where required by law. We will not sell or rent your personal information to any third party.

6. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. Our website uses reCAPTCHA to protect form submissions and secure HTTPS connections for data transmission.

7. Website Analytics

Our website uses Google Tag Manager and analytics tools to understand how visitors use our site. This data is collected anonymously and helps us improve our website. You can opt out of analytics tracking by adjusting your browser settings.

8. Your Rights

You have the right to access, correct, or request deletion of your personal information. To make a request, please contact us using the details below.

9. Contact Us

If you have any questions about this Privacy Policy or wish to make a complaint about the handling of your personal information, please contact us: